Privacy Policy
Effective Date: 1-1-26
East Cape Boats (“East Cape Boats,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or communicate with us by phone, email, or text message.
Information We Collect
We may collect the following information when you interact with East Cape Boats:
- Name
- Email address
- Phone number
- Mailing address
- Information you submit through contact forms
- Information related to boat inquiries, demo requests, service requests, or orders
- Communication history via phone, email, or SMS
We only collect information that you voluntarily provide.
How We Use Your Information
We use your information to:
- Respond to inquiries about our boats and services
- Schedule demo rides or appointments
- Provide customer service and support
- Communicate about orders, delivery, or service updates
- Respond to messages you send via phone, email, or SMS
- Improve our customer experience and internal operations
SMS & Phone Communications
If you provide your phone number or contact us by phone or text message, you consent to receive one-to-one, conversational messages related to your inquiry or request.
- Messages may include responses to questions, scheduling, confirmations, or support
- Message frequency varies based on the conversation
- You may opt out of SMS at any time by replying STOP
- Reply HELP for assistance
We do not send mass marketing texts.
Information Sharing
East Cape Boats does not sell, rent, or share your personal information with third parties for marketing purposes.
Information may be shared only with trusted service providers who assist in operating the business (such as phone or messaging platforms), and only as necessary to provide services.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. While no system is completely secure, we use industry-standard safeguards to protect your data.
Your Choices
You may:
- Request access to or correction of your information
- Opt out of SMS communications by replying STOP
- Contact us to request deletion of your information where applicable
Contact Us
East Cape Boats
info@eastcapeboats.com
110 Pineda Street, Longwood, FL 32750
Hours of Operation: Monday–Thursday 8am–4:30pm
1-833-322-6287